Illegal construction causes many problems in cities. Buildings that are made without permission can block roads, reduce safety, and disturb neighbors. Municipal Corporations have the responsibility to control such construction. Citizens can help by reporting these activities.
Meaning of Illegal Construction
- Illegal construction means building without approval.
- Construction done without following municipal rules is considered illegal.
- Unauthorized floors, extra rooms, and buildings on government land are illegal.
- Constructions without required safety standards also come under this category.
Common Types of Illegal Construction
| Type of Construction | Description |
|---|---|
| Unauthorized Floor Additions | Extra floors built without permission |
| Encroachment on Public Land | Structures on roads, parks, or footpaths |
| Buildings without Permits | Complete buildings constructed without legal approval |
| Commercial Use in Residential Areas | Shops or offices inside residential zones |
| Violation of Setback Rules | Construction beyond allowed boundary limits |
| Poor Quality Construction | Structures without following building codes |
Reasons to File a Complaint
- Illegal buildings can collapse and cause accidents.
- Unauthorized structures block roads and footpaths.
- The property value of legal houses reduces due to nearby illegal buildings.
- Encroachment can affect water supply, drainage, and air ventilation.
- The safety of nearby residents remains at risk.
Authorities Responsible for Action
| Authority | Role |
|---|---|
| Municipal Corporation | Primary authority to take action against illegal structures |
| Town Planning Department | Verifies building plans and construction legality |
| Building Inspector | Checks the construction on the ground and reports violations |
| Local Ward Office | Receives complaints from residents |
Information Required Before Filing a Complaint
- Full address of the illegal building
- Type of construction done (floor, shop, room, etc.)
- Date or time when construction started
- Photos or videos as proof (if possible)
- Details of the builder or person responsible (if known)
Methods to File a Complaint
1. Online Method
- Many municipal corporations provide online portals.
- Complaints can be submitted from home using the internet.
Steps to Follow:
- Visit the official website of the municipal corporation.
- Look for the “Grievance” or “Complaint” section.
- Click on “Register Complaint” or “Illegal Construction.”
- Fill in the form with building details and your information.
- Upload any supporting documents or photos.
- Submit the form and note down the complaint number.
2. Offline Method (Visiting Office)
- Complaints can be submitted at the nearest ward office.
Steps to Follow:
- Write a complaint letter with full details of the issue.
- Attach copies of photographs or proof (if any).
- Visit the municipal or ward office.
- Submit the letter at the complaint desk or to the building inspector.
- Ask for an acknowledgment copy or receipt.
3. Mobile Applications
- Some cities offer apps like Swachhata App, MCD App, etc.
- These apps allow users to register complaints quickly.
Steps to Follow:
- Download the official app from the Play Store or the App Store.
- Register using a mobile number.
- Go to the complaints section.
- Select “Illegal Construction” as the complaint type.
- Fill in location details and upload photos.
- Submit and keep track using the complaint number.
4. RTI (Right to Information) Application
- RTI can be used to ask what action was taken on a previous complaint.
Steps to File RTI:
- Write an RTI application to the Public Information Officer (PIO).
- Mention your earlier complaint number.
- Ask for the status of the action taken.
- Send it through the post or submit it to the municipal office.
- Pay the required RTI fee (Rs. 10 usually).
Format of a Complaint Letter
| Section | Details to Include |
|---|---|
| Subject | Complaint about Illegal Construction |
| Introduction | Name, address, and reason for complaint |
| Description | Full address of the site, type of construction |
| Proof | Mention of attached photos or videos (if any) |
| Request | Request for inspection and strict action |
| Closing | Name, contact number, and signature |
What Happens After Complaint Submission
- The complaint gets registered and assigned to an officer.
- Inspection of the site is done by the building inspector.
- The report is submitted to higher officials.
- A legal notice may be issued to the builder or owner.
- Action like demolition or a fine, is taken if the complaint is true.
- Updates are shared on the portal or sent by SMS/email.
Time Taken for Action
| Step | Approximate Time Frame |
|---|---|
| Registration of Complaint | Instant or same day |
| Site Inspection | Within 7–10 working days |
| Report Submission | 3–5 days after inspection |
| Issuance of Notice | Within 15 days of the complaint |
| Action Taken | Within 15 days from the complaint |
Things to Remember
- Anonymous complaints may not be accepted in some cities.
- Repeated complaints with fake details may lead to penalties.
- False complaints to harass someone are punishable.
- Proof helps the officers take quicker action.
- Follow-up is important to ensure the complaint is not ignored.
Contacting Higher Authorities
| Problem Faced | Whom to Contact |
|---|---|
| No action on complaint | Deputy Commissioner or Mayor’s Office |
| Complaint ignored | No action on the complaint |
| Bribe asked by officials | Anti-Corruption Bureau or Vigilance Department |
Looking Ahead
Illegal construction disturbs city planning and puts people in danger. Every citizen has the right to raise their voice against such activities. Municipal corporations provide many ways to register complaints. Quick action from the public and proper response from the authorities can make cities safer and better.
