Faridabad city receives water supply and sewerage services through the Faridabad Municipal Corporation (FMC) . Proper management of these services ensures clean drinking water and hygienic sanitation. Residents of Faridabad can register complaints , apply for new water connections , and request sewerage connections through offline and online modes. A smooth and transparent process has been established for the benefit of citizens. Government initiatives focus on improving water quality, ensuring a regular supply, and managing wastewater effectively.
Services Offered by Faridabad Municipal Corporation (FMC) Service Type Description Water Supply Clean and regular water supply to households and businesses Sewerage Services Wastewater collection and treatment Complaint Redressal Online and offline complaint registration for quick resolution New Water Connection Facility to apply for a new household or commercial water supply New Sewerage Connection Facility to apply for a sewerage connection Bill Payment Online and offline options for paying water bills Meter Reading & Maintenance Regular checking and repairing of water meters
Steps to Register a Complaint – Water & Sewerage Issues
A complaint can be related to low water pressure, dirty water, blocked sewer lines, or leakage
The FMC offers various ways to register complaints for faster action
Complaint Registration Methods Mode How to Register Online Visit the official website of Faridabad Municipal Corporation Mobile App Use the MCF Faridabad App (available on Android) Helpline Call the MCF helpline number – usually printed on water bills In-person Visit the nearest zonal office or ward office
Required Details for Complaint Registration
Full name of the complainant
Contact number and address
Connection number or property ID (if applicable)
Brief description of the issue
Photos or videos (optional but helpful)
Complaint Resolution Time Type of Issue Expected Resolution Time Minor leakage Within 24 to 48 hours Sewer overflow Within 24 to 72 hours Dirty water supply 1 to 3 working days Water supply failure Within 1 day Meter-related issue 3 to 5 working days
Steps to Apply for a New Water Connection
New connections are available for residential, commercial, and institutional buildings
Application forms are available online and at zonal offices
New Connection Application Process Step Description 1 Collect or download the application form 2 Fill in personal and property details 3 Attach necessary documents (listed below) 4 Submit the form online or at the zonal office 5 Pay the required connection fees 6 Wait for site inspection and approval 7 Get the connection installed by authorized personnel
Documents Required for New Connection
Copy of Aadhaar card or voter ID
Property ownership proof (registry or sale deed)
Recent electricity or property tax bill
Passport-size photo
NOC from housing society (if applicable)
Charges for New Water Connection Type of Property Connection Charges (Approximate) Residential (small) Rs 2,000 to Rs 5,000 Residential (large) Rs 5,000 to Rs 10,000 Commercial Rs 10,000 to Rs 20,000 Institutional Rs 15,000 and above
How to Apply for Sewerage Connection
Sewerage connection is often applied together with water connection
A separate form must be submitted if applied for later
Charges depend on the type and size of the property
Online Platforms for Water & Sewerage Services Platform Services Available MCF Website Complaint registration, bill payment, new connection forms MCF Mobile App Quick complaint lodging, water bill check, contact info Haryana Urban Local Bodies Portal State-level access to municipal services
Tips for a Hassle-Free Experience
Keep all documents scanned and ready for the online application
Use the complaint reference number to track the status
Make bill payments on time to avoid penalties
Check water meter readings regularly for discrepancies
Store water during maintenance or repair schedules
Contact Information – Faridabad Municipal Corporation Department Contact Number Water Supply Division 0129-2413500 Sewerage Division 0129-2413502 Complaint Helpline 1800-180-2630 Email Support [email protected]
Last Words Faridabad residents have access to efficient and modern water and sewerage services. A structured and transparent complaint and application system is in place. Citizens should make use of online services for convenience. Timely complaint registration and following proper application steps ensure better service. Collaboration between the public and municipal bodies is key to maintaining water and sanitation quality.
